Inside the Snugzone app

Your account, at a glance.

The home screen gives you a clear picture of your account the moment you sign in — from your available credit to the most useful actions.

Everything important, in one place

Use the home screen as your starting point whenever you open Snugzone. Here is what each option helps you do.

  1. Your available creditSee your current account balance straight away.
  2. Yesterday's usageCheck how much energy was used the previous day.
  3. Top upAdd credit to your account whenever you need it.
  4. Help and contactFind contact details, helpful answers, rates and frequently asked questions.
  5. Emergency creditIf your balance falls below €5, an IOU option may be available. It is recovered from your next top-up.
  6. Remote controlSome schemes offer smart-home controls. This option will appear only where it is available to you.
  7. Log out securelyEnd your session when you have finished using the app.

A quick tip

Make a habit of checking your balance and recent usage before you top up. It is the simplest way to stay informed and avoid surprises.